Privacy Policy

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PRIVACY POLICY

In order to provide you with adequate care, Grupo Dental Bosques (Grupo Dental Bosques -GD Bosques, S. C.-, Grupo Dental Bosques Pasadena -GDB Pasadena-, Grupo Dental Bosques Mérida -Grupo Dental Bosques Mérida, SCP-), is responsible for the collection, use, transfer and protection of your personal data in accordance with Federal Law.

These may be collected personally by filling out forms, during your clinical examination, by email or by telephone. They may include the following: Personal data (name, date of birth, marital status, occupation, address, telephone numbers and email) as part of your file, for your identification and contact. Also, the information of any family member or person responsible to contact in case of emergency (name, relationship or kinship and telephone numbers).

Other personal data may be necessary to make payments or issue receipts for fees. It is our duty to let you know that your information may be used for internal marketing analysis and study purposes. Your records will be kept to follow up or provide future services.

Sensitive Personal Data, in relation to your health status, personal medical history, current illnesses, medical treatment, treating physician, habits, dental history, current dental condition, hygiene habits and previous dental treatments.

During your treatment, we may also need to obtain additional information through studies such as x-rays, CT scans, photographs and study models, as well as clinical and progress notes that are kept during your treatment.

Grupo Dental Bosques is responsible for and facilitates the processing of such personal and sensitive data, as well as each of the employees who have direct contact with them. The laws and regulations of different countries may impose different requirements on the protection of information, and all matters related to this are governed by the laws of Mexico, so when entering your information you authorize this transfer and the acceptance of this Privacy Notice.

Transfer

Your personal, medical and dental information will be used to provide health or other related services.

You are hereby informed that your personal data may be transferred and processed by our staff and by third parties involved in your treatment in order to provide you with the requested services or for educational, research, training and coaching purposes. These may include doctors, dentists, assistants, receptionists, administrative staff and companies such as clinics, hospitals, laboratories, insurers, research centers, universities, study groups.

Your information may be shared with a family member, friend or person responsible for your care.

If you do not object to your personal data being transferred, it will be understood that you have given your consent to do so.

Limitation of use, disclosure and means to revoke your consent.

You may limit the use of your personal data, prevent it from being transmitted or revoke the consent given to Grupo Dental Bosques. To do so, please contact us directly by telephone (Mexico City Grupo Dental Bosques 01-551-3270050, GDB Pasadena 01-55-70303755, Grupo Dental Bosques Merida 01-999-9139427) or in writing at our branches (Paseo de los Laureles #458 Col. Bosques de las Lomas Mexico City 05120, Pasadena #18, Col. Del Valle Centro, Mexico City 03100 or Calle 36 diagonal #306 Col. Montebello Merida, Yucatan 97113) or by email to citasgdb@gmail.com providing your name and indicating the desired data restriction and your reasons.

ARCO Rights (Access, Rectification, Cancellation and Opposition)

In accordance with the Personal Data Protection Law, you have the right to exercise your ARCO rights at any time, to learn about this information, its use and conditions, to request rectification and/or modification and/or deletion and/or revocation of your consent for the processing of your data by Grupo Dental Bosques. If so, please submit a written request to our branches (Paseo de los Laureles #458, Col. Bosques de las Lomas, Mexico City 05120, Pasadena #18, Col. Del Valle Centro, Mexico City 03100 or Calle 36 diagonal #306, Col. Montebello, Merida, Yucatan 97113) or by email to citasgdb@gmail.com entitled “Request to exercise ARCO rights” addressed to Grupo Dental Bosques, which must contain:

- Name of the owner. - Full address of the owner and email address to communicate the response to your request. - Documents proving your identity or authorization to represent you in the request. - Description of each of the personal data over which you intend to exercise any ARCO right and the right in question that you wish to exercise over them. - Any other element that allows the location of the personal data and response to the request.

Changes to the Privacy Notice

Grupo Dental Bosques reserves the right to make changes to this Privacy Notice at any time to comply with legislative, jurisprudential, internal policy updates, new requirements for the provision of services or any other cause at the company's sole discretion. Any changes to this Privacy Notice will be announced through our website www.gdb.com.mx or may be requested in printed and updated form at our branches.

If you do not object to your personal data being processed and transferred in accordance with the above, it will be understood that you have given your consent to do so.

Grupo Dental Bosques:

Paseo de los Laureles 458

Col. Bosques de las Lomas

México, D.F. 05120

Tel: +52-55-13270050

Pasadena 18

Col. Del Valle Centro

México, D. F.

Phone: + 52-55-70303755

Calle 36 diagonal #306

Col. Montebello

Mérida, Yucatán 97114

Phone: +52-99-9139427

Email: citasgdb@gmail.com

Opening hours: Monday to Friday from 9:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m.